We are aware that, due to high demand, passport renewal appointments are selling out quickly each month. We would like to inform you that we are making every effort to improve this important part of our service and reduce waiting times. In recent months, we have greatly increased the supply of appointments and subsequent passport issuance to about two hundred per week.
We would like to remind you once again that the ONLY system for booking passport renewal appointments is the ministerial portal Prenot@mi (https://prenotami.esteri.it), which guarantees equal, impartial, and fair treatment of all users.
New appointments are made available daily at midnight Italian time (6 p.m. Miami time). Additional passport slots are also made available on Thursday mornings, in varying numbers depending on waivers, cancellations, etc.
As explained on our passports web page, you can apply for a passport through an emergency procedure in cases of proven, documented, and unavoidable necessity (e.g., serious health issues, work obligations, theft, or loss of the only travel document in your possession).
We strongly recommend that you do not trust brokerage firms, agencies, or individuals who claim they can procure appointments for a fee. Appointments can only be reserved through the Prenot@mi application and are absolutely free of charge. Any appointments made through such parties—and thus the result of an illicit “resale” of free consular services—will be canceled. Likewise, appointments booked by means of bots or malicious software will be eliminated. Such practices will be reported to the appropriate authorities (and may constitute violations of Florida’s cybercrime regulations).
***AVISO***
Somos conscientes de que, debido a la alta demanda, las citas disponibles mensualmente para renovar el pasaporte se agotan muy rápidamente. Les informamos de que estamos haciendo todo lo posible para mejorar este importante servicio y reducir los tiempos de espera para la obtención de citas. Deben saber que, en los últimos meses, hemos aumentado considerablemente la oferta de citas y la consiguiente expedición de nuevos pasaportes, en torno a doscientos a la semana.
Recordamos una vez más que el sistema de reserva de citas para la renovación de pasaportes es únicamente el portal ministerial Prenot@mi (https://prenotami.esteri.it), que garantiza la igualdad, la imparcialidad y la corrección en el trato a todos los usuarios.
Las nuevas citas se ponen a disposición de los usuarios todos los días a medianoche, hora italiana (18:00 h en Miami). Además, cada jueves por la mañana se ponen a disposición más franjas horarias para pasaportes, en número variable (dependiendo de las renuncias, cancelaciones, etc.).
Tal y como se explica en nuestra página web, en la sección de pasaportes, es posible solicitar la expedición de un pasaporte mediante un procedimiento de emergencia en caso de necesidad comprobada, documentada e inaplazable (por ejemplo, por motivos graves de salud o de trabajo, o en caso de robo o pérdida del único documento de viaje en poder del solicitante, etc.).
Le recomendamos firmemente que no confíe en empresas intermediarias, agencias o particulares que afirmen (o le hagan creer) que pueden conseguirle citas a cambio de una remuneración. Reiteramos que las citas solo pueden reservarse a través de la aplicación Prenot@mi, como se ha indicado anteriormente, y son totalmente gratuitas, sin excepciones. Las citas concertadas a través de estos sujetos y que, por lo tanto, sean fruto de una «reventa» ilícita de servicios consulares gratuitos, serán canceladas de oficio. Del mismo modo, se eliminarán las citas reservadas mediante bots o software malicioso, y estas prácticas se denunciarán a las autoridades competentes (también pueden constituir infracciones de las normas sobre delitos informáticos de Florida).
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Please consider the following instructions carefully:
- the booking of the appointment is free of charge;
- appointment for passports are available for 180 days from the day you access the portal. In case the booking system does not give immediate availability;
- the appointment booked using the Prenot@mi personal account must match the personal details of the Italian Nationals requesting a passport appointment (except from minors whose appointments must be made using the parents account); it is not possible to book appointments with your account for third parties;
- appointments for minor Italian Nationals must be made with the parents account providing the minors details in the note section;
- the booking of the appointment is strictly individual; family groups must be book individual appointments using the individual accounts of each family member;
- the Prenot@Mi portal offers an authentication system that requires confirmation of each action by means of an OTP code automatically sent to the user’s mailbox. Please check this message in all mailboxes (even in Spam) and possibly repeat the operation to obtain this code. The Passport Office cannot generate such a code for the user or confirm the reservation;
- appointments must always be confirmed by the applicant, using the online portal Prenot@mi, 3 to 10 days prior to the scheduled appointment date.
Waiting list: in case there are no available dates, it is possible to opt for inclusion in the waiting list. The system automatically searches for the first vacancy and notifies you directly with an email as soon as it becomes available.
PLEASE NOTE: Italian nationals who will not be able to attend the appointment are kindly asked to always cancel the appointments.